GFF’s HOW-TO GUIDES!!

Confused or having troubles accessing GFF’s 2020 Festival! We get it! It’s been a challenging year for us too. Take a look below for a number of videos that will help you in accessing our GFF On Demand film streaming platform! If you are still having issues, please reach out to boxoffice@gimlifilm.com for tech support!

Technical Support Hotline:

During the 2020 Festival, GFF is offering a Tech Support Hotline, daily from 10AM to 10 PM CDT. Call us for immediate assistance: 204-407-5904

DOWNLOADABLE RESOURCES:

1. GFF 2020 Tech Support Manual >>DOWNLOAD<<

2. Printable Feature Film List >>DOWNLOAD<<

1. HOW TO WATCH GFF ON DEMAND WITH YOUR PASS!

Please watch this simple video guide! It covers how to purchase and stream movies on GFF On Demand using your GFF Pass.

Please Note: Passes are valid from Wednesday, July 22 at 12:01am CDT until Sunday, July 26 at 11:59pm CDT. Each pass provides access for up to 20 program unlocks and some titles may be geo-blocked to Manitoba. Passes are valid ONE PER HOUSEHOLD. Users found sharing passes with other IP Addresses will have their viewing rights revoked. Passes are *non-refundable*. Please ensure that you have access to high-speed internet for the duration of the Festival, enabling you to enjoy your film-viewing experience without video buffering. For questions regarding your pass or for technical support, please contact boxoffice@gimlifilm.com.

2. HOW TO BUY INDIVIDUAL TICKETS

PLEASE WATCH THE HOW TO VIDEO WITH A QUICK AND EASY GUIDE!

Individual Tickets – $8 each
Anyone across Canada will be able to purchase individual tickets to stream films on GFF On Demand. Our 2020 Film Lineup will be available in late-June to browse, and Individual Tickets will be on sale during the 5 days of the Festival! Please note that some films may be geo-blocked to Manitoba audiences only, and some may have limited number of individual tickets for purchase. This details and more will be listed in the film descriptions.
*Individual Tickets will be available for purchase online, July 22 – 26, 2020 on GFF On Demand!

HOW TO CREATE YOUR GFF WATCH LIST

Did you know that you can STAR your favourite films in our film guide, so that you can quickly find your favourite films come Festival time?

Simply go to GFF’s FILM GUIDE, and make sure you are logged in! If you are not logged in, you will see a “Login” button in the top right of the Film Guide Page. Once you are logged in you can browse all of our films and events, and if you find something you like just hover over the film poster and you will find a little STAR in to top right corner of the poster! Click that star, and this film will be saved to Your Starred Films! You can also STAR a film on the individual film page, after reading the synopsis or watching the trailer! Once the Festival starts, you can view Your Starred Films by going to the Film Guide Page and clicking the little STAR on the far right side of the Search Bar. You can also change the way you view films using the other buttons here.

ROKU – SETUP INSTRUCTIONS

Video to be published to https://gimlifilm.com/how-to-videos/

Go to the Roku Chanel Store

Search for “Eventive” and Add Chanel

Launch Chanel and go to https://watch.eventive.org/tv , Login and enter the Code displayed on the TV

Once linked unlock the film you’d like to watch on your Laptop/PC or mobile device.

Once unlocked you will be able to select the film through the Eventive Chanel on your Roku.

If the content doesn’t display right away hit the “* key” and it will refresh

Enjoy the film!

APPLE TV – SETUP INSTRUCTIONS

Airplay:

If you wish to airplay from an apple device, you can select the airplay icon and select the corresponding Apple Tv

Eventive App:

First go to the app store on your Apple Tv

Next search for “Eventive” and download the Eventive App

Launch the App and connect your account using the code displayed on the TV and by visiting https://watch.eventive.org/tv Login and enter the Code displayed on the TV

Once linked unlock the film you’d like to watch on your Laptop/PC or mobile device.

Once unlocked you will be able to select the film through the Eventive App on your Apple TV.

Enjoy the film!

CHROMECAST – SETUP INSTRUCTIONS

How to Cast to a Chromecast or Smart TV MAKE SURE THE CHROMECAST IS ON

Once you’ve selected and started watching your film click on the cast icon in the bottom right corner of the player. (see image below)

Then select the appropriate Chromecast or smart tv from the available options.

FAQ

What is GFF ON DEMAND…?

GFF On Demand is the Netflix style platform, available to passholders and individual ticket buyers
- You can watch films, pause and/or restart any film during the festival, Wed, July 22 to Sun, July 26
- Films are available at anytime, on demand!
All passes for GFF On Demand come with 20 film unlocks! Don’t waste your unlocks!
About half of the films on GFF On Demand can only be viewed from inside of Canada, and less than a quarter are blocked to Manitoba residents only! This is the requirements of the film distributors and was regrettably not optional for GFF.

What is GFF LIVE STREAM…?

GFF Live Stream is GFF’s FREE film programming for 2020, sponsored by RBC and available anywhere in the globe.
GFF Live Stream is broadcast live according to a timed schedule on the GFF Website during the Festival: https://gimlifilm.com/gff-live-stream/#/
You can also access the GFF Live Stream Schedule to see what’s playing and when on the Website: https://gimlifilm.com/gff-live-stream/#/

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Q: I have a pass, but it keeps prompting me to pay for the film

A: Make sure they are logged into Eventive. Please go to GFF On Demand (https://watch.eventive.org/gimlifilm) and click the “Login” button in the top right to login.

Q: The film isn’t loading

A: If the player is opening, the problem is likely your internet connection. Please check your internet connection. If you get the error “Secure player can’t open” or any other issues, please contact our Tech Support Hotline ASAP: 204-407-5904

Q: I need help logging in for the first time

A: Visit https://gimlifilm.com/how-to-videos/

AND, great news for those of you who prefer a hard copy to highlight or circle. You can download and print this PDF of GFF’s 2020 Feature Films! All the underlined text on this PDF is hyperlinked, and so you can quickly access the films online through clicking on this document on your computer.

TECHNICAL SUPPORT

Technical Support Hotline:

During the 2020 Festival, GFF is offering a Tech Support Hotline, daily from 10AM to 10 PM CDT. Call us for immediate assistance: 204-407-5904

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For any and all issues, feel free to call our Box Office:

RYLEY LIVINGSTON, Box Office Coordinator
boxoffice@gimlifilm.com
1-204-642-8846

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