Technical Support / Contact Us

 Technical Support Hotline:

During the 2020 Festival, GFF is offering a Tech Support Hotline, daily from 10AM to 10 PM CDT.  Call us for immediate assistance:  204-407-5904

Troubleshooting Streaming Suggestions:

If you’re having issues streaming films on GFF On Demand or GFF Live Stream, please try some of the following troubleshooting options:

  • Refresh the page you are on, and try loading the video again!
  • If the video is buffering (pausing and re-starting) or restarting, or doing other weird things… try choosing a lower resolution option from the video settings.  Check the bottom right of the video player to find additional settings and choose a lower resolution.
  • Check out our  HOW TO GUIDE for more info, instructions and videos!
  • Or try downloading our Tech Support Guide PDF, and print for use at home!

To find instructions on how to connect your TV using Roku, Apple TV or ChromeCast, please consult the instructions in our HOW TO GUIDE!

If you’re still having issues, please call our Tech Support Hotline: 204-407-5904

Additional Support:

Are you having issues buying a pass, accessing GFF’s online film festival or navigating our site?  You’re not alone! For GFF Technical Support please contact:

RYLEY LIVINGSTON, Box Office Coordinator

Email Us:

General Inquiries:

Charitable Donations:

Communications & Media Inquiries:

Festival Director Aaron Zeghers: 


Sponsorship Inquiries:



Office phone: 204-642-7790

Box Office: 204-642-8846


Mailing Address:

Gimli Film Festival
P.O. Box 1225
Gimli, MB, R0C 1B0

Office Address:

Room 100
94 – 1st Ave
Waterfront Centre
Gimli, MB


The 20th annual Gimli Film Festival — July 22 – 26, 2020!

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